Terms and Conditions
TERMS AND CONDITIONS OF SALE (T&Cs)
1. Purpose
These Terms and Conditions of Sale govern the contractual relationship between [Company Name] (hereinafter referred to as “the Seller”), a company registered in Thailand, and any individual making a purchase via the website (hereinafter referred to as “the Customer”).
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2. Products
The products offered for sale are clothing items.
Descriptions, visuals, and photographs are provided for indicative purposes only and are not contractually binding.
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3. Pricing
Prices are stated in Thai baht, inclusive of all taxes, excluding delivery fees.
The Seller reserves the right to modify prices at any time; products are invoiced based on the price in effect at the time of the order.
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4. Orders
Any order implies full acceptance of these Terms and Conditions.
The Seller reserves the right to refuse or cancel any order in the event of an existing dispute with the Customer.
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5. Payment
Payment is due in full at the time of order.
Accepted payment methods include: credit card, bank transfer, or any other method displayed on the website.
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6. Delivery
Products are delivered to the address provided by the Customer.
Delivery times are given for informational purposes only.
The Seller shall not be held responsible for delays caused by the shipping carrier or customs procedures.
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7. Receipt of Goods
The Customer must check the condition of the package upon receipt.
Any issue (damaged package, missing item) must be reported within 48 hours of delivery.
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8. Right of Withdrawal
In accordance with applicable law, the Customer has a period of 14 days from receipt of the order to exercise their right of withdrawal without providing any justification.
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9. Return Conditions (IMPORTANT)
Products must be returned in their original condition: unworn (beyond simple fitting), unwashed, and with all original tags intact.
Any product that is:
* worn beyond simple fitting
* stained, damaged, or washed
* carrying odors (perfume, sweat, etc.)
will not be accepted and will not be eligible for any refund.
The Seller reserves the right to refuse any return that does not comply with these conditions.
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10. Refunds
For eligible returns, refunds will be processed within 14 days after receipt and inspection of the returned items.
Return shipping costs are the responsibility of the Customer unless otherwise stated.
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11. Legal Warranty
Products are covered by the legal warranty of conformity and protection against hidden defects, in accordance with applicable law.
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12. Liability
The Seller shall not be held liable for any indirect damages resulting from the use of the products.
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13. Personal Data
Personal data collected is used solely for the purpose of order processing and customer relationship management.
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14. Intellectual Property
All elements of the website (texts, images, logos) remain the exclusive property of the Seller.
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15. Force Majeure
The Seller shall not be held responsible for any failure or delay in performance due to force majeure events.
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16. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Thailand.
In the event of any dispute arising out of or in connection with these Terms and Conditions, the parties shall first seek an amicable settlement.
Failing an amicable resolution, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Thailand, at the location of the Seller’s registered office.
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Data Collection
We collect personal data such as your name, email address, phone number, and shipping address when you place an order or interact with our website.
This data is used to:
* process and deliver your orders
* provide customer support
* improve our services and user experience
* send order updates and (if accepted) marketing communications
We do not sell or share your personal data with third parties for commercial purposes.
Your data is stored securely and retained only for as long as necessary to fulfill these purposes or as required by law.
Done in Maenam, on May 4
FRENCHY KOH SAMUI
Frenchy Koh Samui was born from a love at first sight
and a desire to create differently.
We are a French expatriate couple living in Koh Samui, Thailand, inspired every day by the beauty, energy, and authenticity of this unique island.
From this life between sea and sunshine came the idea to create an ethical clothing and accessories brand, highlighting Thai artisanal craftsmanship. All our pieces are entirely made in Thailand, in collaboration with local artisans in Koh Samui.
Our collections are intentionally limited, sometimes even one-of-a-kind, to offer authentic creations far from mass production.
Each piece is designed as a stylish souvenir of Koh Samui — something you take with you, filled with emotion and a sense of escape.
Frenchy Koh Samui is where French elegance meets tropical vibes.